As a Senior Manager in our Client Delivery Services group, you will primarily be responsible for the leadership and supervision of Managers and Analysts on client projects. The successful candidate will utilize their management skills and AML/sanctions knowledge to oversee the day-to-day operations of the engagement whilst coaching and mentoring the team to meet the client's objectives and progress their careers. Furthermore, the role requires the individual to posses a strong entrepreneurial spirit, be highly collaborative, able to express ideas readily, manage change fluidly, and be able to influence and identify opportunities.

The Senior Manager will have direct client contact and be responsible for managing the client relationship whilst contributing to the growth of AMLRS' business.  You will also be responsible for leading meetings with clients and ensuring that client KPI/KRI and overall dashboard reporting is accurate and issued timely. Ability to identify risks and manage downward and upward communication and feedback is important.

Primary Responsibilities:

  • Supervise the day-to-day operations on financial crime/AML engagements in accordance with terms of service agreements stipulated in the executed statement of work (SOW)/contract.
  • Establish quality standards on the engagement and work with the Managers and/or Team Leads to ensure that an appropriate QC process is implemented to mitigate risks and adhere to client QC requirements/standards.
  • Utilize AML/FC SME and judgement to manage and escalate risks/issues on the engagement appropriately and timely - prepare and/or review appropriate reports communications to internal Leads (i.e. Directors and/or SVPs) Oversee the team's production and results, seeking opportunities for improved efficiency and streamlined processes and conduct quality control review as necessary.
  • Assist the Director (or appointed lead, as applicable) on the engagement to design and implement KPI/ KRI/ reports.
  • Identify and coordinate training needs on the project to ensure that the engagement team has the appropriate knowledge and tools to meet the client objectives.
  • Attend client meetings and work with the Director (or assigned Lead, as applicable) to ensure that internal and external meetings are attended by the appropriate AMLRS team members.
  • Work with the Manager(s) to continuously assess whether the engagement leverage model is adequate to meet engagement needs and production volumes and, at minimum, and is in line with the requirements in the SOW at all times.
  • Help identify new opportunities or opportunities to extend current work, based on understanding of client's AML program and its operations and gathering and documenting appropriate information.
  • Work with the Manager(s) on the team to create and facilitate opportunities for personal development and career progression (i.e. encourage attendance of AMLRS trainings and personal development events and initiatives.
Qualifications:
  • Eight (8) years or more of U.S  AML / Financial Crimes experience, with an understanding of regulatory requirements as it pertains to areas such as transaction monitoring, AML policies and procedures, KYC, EDD and AML independent testing.
  • The following experience and/or knowledge is a plus: (i) Fraud and/or sanctions experience; (ii) Payments and/or Fintech experience; (iii) Understanding and/or knowledge of European AML regulations.
  • Proven ability to lead, mentor and coach teams of 1 - 50 plus people.
  • Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.
  • Ability to lead projects, develop timelines, coordinate project teams and implement action items during the life of a project.
  • Strong interpersonal skills and ability to lead client conversations around AML subject matter and operational aspects of projects.
  • Ability to exercises AML subject matter expertise and project management skills to effectively manage scope, budget, and timelines on AML/FC projects.
  • Ability to identify and manage prompt resolution of potential risks and issues while managing client expectations.
Preferred Qualifications:
  • Master’s Degree
  • CAMS Certification
Apply For Senior Manager - Managed Services

AML RightSource is an Equal Opportunity Employer and we welcome diversity in the workforce. All qualified applicants will receive consideration for employment without discrimination and we are committed to providing accommodation to people with disabilities throughout the recruitment process.  To request any accommodations you may require to participate in the recruitment process email accommodationsontario@amlrightsource.com or discuss your needs when contacted for an interview.

 

We’re passionate about creating an inclusive workplace that promotes and values diversity and inclusion. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is what we strive to achieve at AML RightSource.