Challenge
A registered broker-dealer offering retail brokerage services—including US stock and ETF trading, options, cryptocurrency, and cash management via debit card services—faced an 8-month deadline to clear an expanding fraud investigations backlog while managing surging BAU volumes. With limited internal resources and a dynamic business environment, the firm needed a partner to rapidly scale operations and extend support to additional workflows such as enhanced due diligence (EDD), sanctions screening, market surveillance, and cryptocurrency investigations.
Global Managed Services Approach
AML RightSource employed a global managed services model to deliver comprehensive, scalable support across multiple compliance functions. Leveraging our established expertise in fraud case investigations, crypto case investigations, transaction monitoring, sanctions screening, and EDD alerts, we provided end-to-end assistance that seamlessly integrated with the client’s internal processes. Our agile deployment strategy enabled rapid scaling and resource reallocation, ensuring the firm’s evolving needs were met in real-time.
Value Delivered
Through our proactive and scalable engagement, AML RightSource’s ongoing partnership with the registered broker-dealer achieved significant operational and compliance outcomes:
Our team successfully completed a timely remediation, clearing a fraud investigations backlog within the designated 8-month period and mitigating further associated compliance risks.
Our operational agility enhanced BAU support, rapidly scaling investigative resources, and transitioning FTE to additional workflows as business needs evolved.
Through our partnership, we expanded the client’s compliance capabilities, extending our support beyond fraud investigations to include EDD, sanctions screening, market surveillance, and cryptocurrency workflows, ensuring a robust compliance framework.
As the business and compliance needs evolved, we established a multi-geography support model with dedicated teams to reinforce the firm’s global transaction monitoring capabilities.
